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Of all Amazon impersonation scams reported by our customers globally in 2023, over two-thirds of scams were related to order issues or account issues and both were reported in 20+ countries.

Amazon Counterfeit Crimes Unit (CCU) works with brands, law enforcement, and customers across the globe to stop bad actors and hold them accountable.

Amazon Counterfeit Crimes Unit (CCU) works with brands, law enforcement, and customers across the globe to stop bad actors and hold them accountable.

Organized retail crime (ORC) is an issue that affects the entire retail industry. At Amazon, we take a holistic approach to the systematic theft and resale of stolen goods. Using advanced technology, collaborative approaches, and aggressive enforcement actions, we go beyond our retail supply chain to shut down bad actors that facilitate and scale ORC activity globally.