Digital Services Act (DSA) Amazon EU Store

Updated: 29 November 2024

Amazon is dedicated to protecting our customers, selling partners, brands, and advertisers from fraud or abuse through continued investment in people and technology.

Amazon strives to be Earth’s most customer-centric company, where people can find and discover the widest possible selection of authentic goods. As part of that mission, we obsess over earning and maintaining trust by ensuring that we provide a trustworthy shopping experience. We believe that customer trust is difficult to earn and easy to lose, and we invest heavily in people and technology to protect customers, selling partners, brands, and advertisers from fraud or abuse.

We are proud of the work we have done to prevent listings and content that are illegal or violate our terms and conditions from entering our store. While we believe we have made a great deal of progress, we continue to invest in order to improve our shopping and seller experience. Amazon continues to be committed to investing, innovating, and being a great partner.

This page includes information relevant to the EU Digital Services Act for the Amazon EU store.

Reports

Amazon EU Store Transparency Report

This report sets out how Amazon has invested in ensuring a trustworthy shopping experience and continues to raise the bar in keeping our EU store safe for customers, selling partners, brands, and advertisers.

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Amazon EU Store DSA Audit

The DSA Assurance Report sets out the results of our annual independent audit of DSA requirements. The DSA Audit Implementation Report outlines Amazon’s approach to the recommendations detailed in the DSA Assurance Report.

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Amazon EU Store DSA Systemic Risk Assessment

This report outlines Amazon’s assessment of the risks potentially stemming from the design or functioning of the Amazon EU store, in accordance with the requirements set out in the DSA.

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More Information

Reporting illegal content

Any individual or entity (including Trusted Flaggers) can submit notices concerning illegal products or content via our notice and action mechanisms. Notices submitted by Trusted Flaggers, acting within their designated areas of expertise, will be given priority. To learn more, visit here.

Digital Services Act (DSA)Amazon EU Store

Digital Services Act (DSA)
Amazon EU Store