In 2025, Amazon secured two significant legal victories in UK courts against scammers who targeted UK customers through sophisticated impersonation schemes. The court orders, issued in July and October 2025, granted Amazon default judgments that established liability, issued injunctive relief, and acknowledged that damages would be awarded, with hearings scheduled for 2026.
The impersonation scams involved bad actors who posed as Amazon representatives to deceive UK customers into providing sensitive personal information, payment details, or making fraudulent payments. Amazon pursued legal action in UK courts to protect customers and establish clear legal consequences for scammers.